If your computer exhibits any of these or similar symptoms...
- “blue screen appears”
- “keeps rebooting by itself”
- “freezes or locks up”
- “makes a clicking noise”
- “'drive not formatted' message appears”
- “'device not found' message appears”
- “'operating system not found' message appears”
it may have a failing hard drive and/or spyware/virus infection.
In either case, your best bet is to stop using the computer and contact us immediately. The reason is simple. The longer you continue to use it the more it will cost to fix. Here's why...
-
Hard drives are electromechanical devices. All of them fail, some sooner than others, but all do eventually fail. However, in most cases they fail gradually. In almost all cases we can recover your important data from the failing hard drive but the longer the drive is used once it starts to fail the less data we may be able to recover and the more expensive recovery becomes.
-
Many spyware/virus infections can actually physically damage your hard drive. Some viruses are written to do exactly that; others are so poorly written they damage your drive unintentionally. It takes someone who knows what they are doing to determine exactly what the underlying cause of the problem is.
Contact us. We are
computer experts and will correctly diagnose and solve the problem! Here's how...
-
We use highly specialized tools and techniques to accurately determine which problem(s) exist.
-
We will remove the spyware/virus infection (if any) and show you how to prevent them in the future.
-
If your hard drive is failing we will recover as much of your data as possible.
-
If you hard drive needs replacement we can find you the correct replacement, usually for much less than most others charge. In fact, we are often able to get them replaced under warranty at no charge.
-
In many cases we can provide a free loaner hard drive for you to use until your new hard drive arrives.
Here are some tips to help you maximize the life of your hard drive and prevent loss of data...
